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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicholl Thomas

Nicholl Thomas

October 22, 2025

5  out of  5
rating by Nicholl Thomas
"My experience with Tim Travis and his team has been exceptional since day one. The service level and communication are top notch and I’m so happy I have found them for my home renters insurance needs. If you are looking for insurance services you will be in excellent hands with Tim Travis at State Farm. Sincerely, Nicholl Thomas"
We responded:
"Hi Nicholl, Thank you for taking the time to share your experience working with our office. We greatly appreciate your business and love helping people with their insurance needs. Tim"
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Chris N (InfinitySpiral)

October 16, 2025

1  out of  5
rating by Chris N (InfinitySpiral)
"Rates were raised $300+/yr after asking to have rental insurance removed from the auto+rental policy. No warning to raised rate was given. Obviously I would have just kept the bundled service if I had known auto alone would be gouged but again no warning was given."
We responded:
"Hi Chris, I am sorry to hear about the frustration on the rate changes. If you would like to review this again, please give me a call. "
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Roger Remillard

August 20, 2025

5  out of  5
rating by Roger Remillard
"I've been insured with State Farm with Tim's office for years. He has always been great to work with and I'd recommend Tim and his State Farm office to anyone who is looking for great insurance coverage and an agent who is friendly and answers when you call."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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KAREN KEANE

July 31, 2025

5  out of  5
rating by KAREN KEANE
"I just have to say that the customer service that I was given by Tim Travis was great. I have been dealing with Tim since 2021 and the service has been exceptional. He was personable and knowledgeable. Thank you, Tim. Looking foward to talking to you again."
We responded:
"Hi Karen, thank you for kind words. We love working with customers to solve problems, save money and provide a great experience."
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Mary Davis

July 8, 2025

5  out of  5
rating by Mary Davis
"Great agency!! So helpful, you can always get someone on the phone-- no waiting on hold for 10 minutes!! I highly recommend Tim and his team!!!"
We responded:
"Hi Mary. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Val M

June 2, 2025

5  out of  5
rating by Val M
"Thanks Tim and Louis, this was my first time with renters insurance and they really help me !"
We responded:
"Thank you, Val. We do our absolute best to help our customers with any insurance questions or new policies,"
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Mahir Maali

May 28, 2025

1  out of  5
rating by Mahir Maali
"These people must be terrible at what they do and very desperate for business. I've never inquired for a quote. Yet, they keep harassing me for business. I've called back multiple times and said to lose my number. Yet, they still keep calling! I have them blocked on my phone, but voicemails still come through. These people have left me like 20 voice messages!"
We responded:
"Hi Mahir, you will no longer receive calls, and we will certainly close out your account. Thank you. Tim Travis"
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Shannon Craig

May 2, 2025

5  out of  5
rating by Shannon Craig
"Tim is very attentive and responds quickly to all my questions and needs. He is personable, professional, and knowledgeable. I have total confidence I have the best agent!"
We responded:
"Thank you, Shannon, I look forward to our continued relationship. "
Profile photo of Richie D

Richie D

November 9, 2024

5  out of  5
rating by Richie D
"My wife and I have consistently had positive experiences working with Jeff. Whether we needed to pay a bill or request insurance information for a new vehicle, Jeff has always been professional and exceptionally helpful."
We responded:
"Thanks Richie, I appreciate you taking the time share your positive expertise with our office. Jeff is incredibly knowledgeable and great to work with."